We're moving to serve you better! Check out the new experience on athome.medline.com

Shipping and Returns

Shipping Policy

Shipping costs will automatically be calculated and added to your order. We offer flat rate shipping at $7.95, all orders over $100 ship free. All orders will ship FedEx ground, expedited freight is not available. No weekend/holiday delivery. *Free shipping only applies to orders over $100 before tax is applied and after all discounts have been applied.

Return Policy

We reserve the right to reject any return that does not comply with the terms of this Policy. If the return is customer error please call into 844.324.6415 to assist with setting up the return. A 5% restock for the first 30 days, 10% restock 31-60 days and 20% restock 61-90 days will be applied. No returns will be accepted after 90 days. Customer will be responsible for return freight.

If you receive an item that is damaged or defective, please call our Customer Service team at 844.324.6415 in order to proceed with your return.

Returns may be rejected because of the physical condition of the items. Specifically: (a) only items in full, complete and unopened cases with original packaging are returnable and (b) items otherwise in an unsalable condition due to improper storage or damaged packaging are not returnable.

Customer will not be charged freight on returns that are the result of Medline error, defect or damage. In all other situations (e.g.: a discretionary return on your part), Customer will be responsible for pre-paying freight charges unless Medline issues call tags or a bill of lading. (Freight charges, if any, will be deducted from the credit amount).

Copyright © 2019 Medline Industries, Inc. All rights reserved.